DANGER! The right of withdrawal applies ONLY to end consumers!!
If you would like to return a defective device, please use the complaint form!
Consumer revocation instruction
(according to § 355 BGB)
Right of withdrawal
You have the right to cancel this contract within 14 days without giving reasons. The cancellation period is 14 days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.
In order to exercise your right of withdrawal, you must contact me (Richard Kaplanian, Krusauer Str. 31a in 12305 Berlin, Tel.: 030 609 82 119, email: richard.kaplanian@gmx.de) by means of a clear statement (e.g. a letter sent by post , fax or email) about your decision to revoke this contract. You can use the attached sample cancellation form, although this is not mandatory. You can also fill out and submit the sample cancellation form or another clear declaration electronically on our website (not yet created). If you make use of this option, we will immediately send you confirmation (e.g. by email) of receipt of such a revocation. In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.
Consequences of revocation
If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the low-cost standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.
We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired. You bear the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.
The right of withdrawal does not apply to contracts for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.
Cancellation form
If you want to cancel the contract, please fill out this form and send it back.
To Richard Kaplanian
revocation
Krusauer Str. 31a
12305 Berlin
Fax: 030-609 82 119
eMail: richard.kaplanian@gmx.de:
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*)/received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only for paper notification)
Date